Features

Q: Are the images I create unique?

A: Yes, every image generated is a unique result of the prompt you provide. However, similar prompts may produce similar images.

Q: Can I use the images for commercial projects?

A: Yes, with our paid plans, you have the full right to use your images for commercial purposes. Please review our "Usage Policy" page for specific details.

Q: What is the best way to write a prompt for accurate results?

A: Be as specific as possible. Mention the main subject, artistic style, lighting, and colors. Learn more in the "Mastering Prompts" section of our Help Center.

Q: How can I cancel my subscription?

A: You can cancel your subscription at any time from your "Account Settings" > "Subscription" page. Your plan will remain active until the end of the current billing cycle.

Q: Do subscriptions renew automatically?

A: Yes, all subscriptions renew automatically to ensure uninterrupted service. You can turn off auto-renewal from your account settings.

Q: What happens if I run out of credits?

A: You can either wait for your credits to renew next month or upgrade your plan to get more credits instantly.

A: We accept all major credit and debit cards, including Visa, MasterCard, and American Express. We process all payments through a secure payment gateway.

Q: How can I find my invoices?

A: All your past invoices are available for download in your account. Simply navigate to "Account Settings" > "Billing History" to view or download them as PDFs.

Q: What is your refund policy?

A: We offer refunds on a case-by-case basis, typically for technical errors or accidental purchases within a specific timeframe. Please review our full refund policy on our Terms of Service page or contact customer support for assistance.

Q: Why did my payment fail?

A: A payment can fail due to several reasons, such as incorrect card details, insufficient funds, or bank restrictions. Please double-check your information and try again, or contact your bank for more details.

Q: Who owns the copyright to the images I create?

A: With our paid plans, you own the copyright to the images you generate and can use them for personal or commercial projects, according to our Terms of Service. Users on the free plan may have different usage restrictions.

Q: Why is image generation taking a long time?

A: Image generation time can vary based on server load and the complexity of your request. During peak hours, it might take a bit longer. If it seems stuck, please try refreshing the page and submitting your prompt again.

Q: Why did I get a low-quality or distorted image?

A: The AI does its best to interpret your prompt, but sometimes complex or ambiguous descriptions can lead to unexpected results. Try rephrasing your prompt, making it more specific, or using a "negative prompt" to exclude elements you don't want.

Q: What happens if the website is not working correctly?

A: First, try clearing your browser cache and cookies or using a different browser. If the issue persists, please check our social media channels for any announcements about downtime. If there are no announcements, report the problem to us via our Customer Service page.